Returns & Exchanges
At Needed, we want you to love every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as your style.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid shipping label provided via email.
Drop Off Your Return
Hand over your package to the designated carrier at any authorized drop-off location or schedule a home pickup for added convenience.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing